0450 255 267

DISABILITY SUPPORT, YOUR WAY

Helping you live life your way

Disability support that starts with getting to know you, not fitting you into a standard approach.

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What we can help with

Everyday help, your way

From home life to getting out in the community, our services are shaped around what you need, how you like things done and what you want to achieve.

Find the best fit

The right person makes all the difference

We take the time to match each Participant with staff who suit their personality, routines, preferences and needs.

 

It means you’re not simply allocated whoever is available. There’s thought behind who works with you, with a focus on building familiarity, consistency and a working relationship that feels comfortable.

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What makes us different?

Not all providers are equal

At True Colours, we take a personalised approach to the way we work with each Participant. We consider your goals, preferences, routines and personality, then match you with dedicated staff who fit the way you like to live.

Personalised matching

Staff are matched to each participant based on their individual needs, preferences, routines and personality.

Consistency

A considered approach to matching helps build trust and create greater consistency in the people working with you.

Experienced team

Our experience includes disability services, residential youth support, case management, child protection, training and frontline practice.

Person-centred

Your goals and preferences remain central to the way your services are planned and delivered.

The experience behind True Colours

What we bring to the table

True Colours brings together years of hands-on experience across disability services, case management, Child Protection and Training and Assessment. That broad background gives us a strong understanding of complex needs, behavioural challenges, risk and the importance of staying calm, practical and considered in the way we work with each person.

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Your life, your colours

There’s more than one way to do things

The little things can make a big difference. How you like your day to run, what makes you comfortable, who you enjoy spending time with and what you want more of in your life all matter.

 

We take the time to understand those details so the way we work with you feels natural, familiar and genuinely suited to you.

 

That might mean helping you build confidence with everyday tasks, get more involved in your community, work towards greater independence or simply make day-to-day life feel more manageable. Whatever your goals look like, the focus stays on what is important to you and how you want to move forward.

We are ready when you are

Tell us what you’re looking for

The right arrangement starts with understanding the person, not ticking boxes. Tell us what life looks like at the moment, what you’d like help with and what you want to work towards.

 

From there, we can talk through the options, answer your questions and work out what might make sense for you.

0450 255 267

Shannah Miers

Support Coordinator

I’m here to help you understand your NDIS plan, connect with the right supports, and build the confidence to work toward your goals.

 

With experience across disability support, residential care, youth detention, and education, I tailor my approach to suit your needs and support you in a way that feels right for your life.

 

Services – Support Coordination

Understand your NDIS plan

Break down goals into clear steps

Build your capacity and confidence

 

Connecting You with Supports

Find providers that suit your needs

Coordinate services smoothly

Support informed decision-making

 

Advocacy & Guidance

Ensure your voice is heard

Prepare for reviews and meetings

Adjust supports as your needs change

Jaide Riley-Roberts

Business Development and Lead Support Coordination Manager

With extensive experience in the Community sector, I have held various positions, including, Support Coordination, Team Leader in the Child Safety area, roles in the Early Childhood sector. My diverse background has equipped me with a deep understanding of the unique challenges and needs within these areas. I bring with me a wealth of knowledge and a passion for making a positive impact in the lives of those I support.

 
My role at True Colours is to ensure that we develop and grow in line with our participants’ needs. It is my mission to make sure that this happens effectively and compassionately. I am proud to be part of an amazing team at True Colours, dedicated to providing exceptional support and care.

Tracey Carter

Director of Care Coordination

I bring with me a wealth of experience from my previous role as a Teacher in Special Education, where I dedicated myself to supporting the unique needs of young people.

 

I am proud to be part of the team at True Colours, an organisation that embodies values and principles I deeply resonate with. Transparency is a personal value I hold dear, and I strive to ensure it is reflected in all aspects of our service delivery.

 

At True Colours, we are committed to providing exceptional support and care, and I am dedicated to contributing to our mission of empowering and uplifting the individuals we serve.

Mike Willdigg

Director of Operations

With experience in leadership roles within the Disability and Child Protection sectors, I bring a comprehensive skill set and a deep commitment to our mission.

 

Throughout my career, I have achieved an elevated level of professional development in the community sector, continually striving to enhance the quality and effectiveness of the services we provide. My leadership is guided by the core values of integrity, empowerment, and diversity, which are fundamental to our work at True Colours.

 

My drive is to practice these values daily and to help develop True Colours as a professional and compassionate service provider. I am dedicated to ensuring that our organisation grows and evolves to meet the needs of our participants, fostering an environment of support and empowerment.